Getting our help is easy and affordable. Here are the main points: You call us at 260-418-6224 7 am to 7 pm any day of the week. You can also submit service request online to which we will respond within 2 hours. Emergency service is available outside of normal businss hours. We come to your home or business  and charge you 80 dollars for the visit (there is a $20 surcharge for weekend service). If we can fix your problem within 1 hour, and we do not have to use spare parts or diagnostic hardware, that is all you pay. No additional charges, no hidden fees, no gimmicks. If more work is required to deal with your problem, we willl give you a detailed written estimate and approximate time of completion.